Gartner has published its take on IT spending in 2010. It is available as free downloadable booklet. Following are the key figures (in billions of USD), worth taking note of.
| 2007 | 2008 | 2009 | 2010 |
Worldwide End-User Spending on IT | 3,181 | 3,372 | 3,198 | 3,304 |
Worldwide End-User Spending on Computing Hardware | 370 | 380 | 317 | 317 |
Worldwide Enterprise Spending on Software | 209 | 225 | 221 | 231 |
Worldwide End-User Spending on Telecommunications | 1,854 | 1,958 | 1,879 | 1,940 |
Worldwide End-User Spending on IT Services | 747 | 809 | 781 | 816 |
This booklet provides following 10 top business priorities:
- Business process improvement
- Reducing enterprise costs
- Improving enterprise workforce effectiveness
- Attracting and retaining new customers
- Increasing the use of information/analytics
- Creating new products or services (innovation)
- Targeting customers and markets more effectively
- Managing change initiatives
- Expanding current customer relationships
- Expanding into new markets and geographies
It also provides top 10 technology priorities:
- Business intelligence
- Enterprise applications (ERP, CRM and others)
- Servers and storage technologies (virtualization)
- Legacy application modernization
- Collaboration technologies
- Networking, voice and data communications
- Technical infrastructure
- Security technologies
- Service-oriented applications and architecture
- Document management
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