Wednesday, 3 February, 2010
We tend to believe that to become innovative and agile, the companies should not have standardized processes. In other words, we tend to believe that standardized processes stifle the innovation. Dr Peter Weill, Chairman of the MIT Sloan School of Management's Center for Information System Research (MIT CISR) disagrees. In an interview to Wall Street Journal, Dr Weill has talked about agility paradox – the companies that have more standardized and digitized business processes are faster to market and to get more revenue from new products. Dr Weill's proposition is backed up by the extensive field research done by MIT CISR so it has to be taken up seriously. And if you think through it for a long time then you will also agree with Dr Weill. I did!